Privacy Policy

Thank you for visiting the Fitstyx website. By using our website, you agree to our privacy policy, so please read it carefully.

Fitstyx Pty Ltd (Fitstyx) and it’s related bodies is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect to how we manage Personal Information.

Fitstyx take our obligation to safeguard personal information provided to us seriously. This policy describes how we handle personal information in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Commonwealth). The Australian Privacy Principles govern the way in which we collect use, disclose, store, secure and dispose of Personal Information.

Our policy may change from time to time and will be reflected on this web page.

Collecting personal information

Fitstyx is dedicated to ensuring that personal and sensitive information is gathered with respect to the individual and aims to exercises the highest standard of care in preserving privacy of information in all areas of operation.

Personal information may be collected by Fitstyx from you directly. From time to time we may also receive personal information from third parties, including Registered Training Organisations, or other organisations or Third Parties, without it being requested by Fitstyx.

This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website www.fitstyx.com.au, from your website, from media and publications, from other publicly available sources, and from third parties. We don’t guarantee website links or policy of authorised third parties.

The kinds of personal information we collect is usually limited to:

Your name
Your position or role within an organisation
Your contact details at work including phone number, email address, and postal address
Your email address if you subscribe to our newsletter, register for an event, or submit an enquiry via our online forms
Information contained in your resume if you apply for a job via us

Using and sharing personal information

We collect your personal information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your personal information for secondary purposed closely related to the primary purpose, in circumstanced where you would reasonably expect such use or disclosure.

We will only use and share your personal information in ways that you would expect us to, or where we are required to by law. This might include using your personal information to:

Stay in touch and keep you updated on our latest news (if you have subscribed)
Help you find work through our services
Conduct events that you have registered to attend

If you do not want to receive information from Fitstyx, you can unsubscribe via unsubscribe link within emails. 

We only share personal information where necessary to help us provide our services or maintain business relationships. We use products and services provided by others to help us manage and run our business (such as our email and file storage systems). When we do this, we take steps to ensure that our service providers are reputable and handle personal information securely.

We’ll never sell personal information.

Protecting personal information

Fitstyx will take reasonable steps to protect personal information that it collects and ensure that the information is accurate and up-to-date. Personal information is held on secure servers or in storage located in controlled environments. Fitstyx are required to maintain the confidentiality of any personal information held. If we do share personal information, we take steps to ensure those providers handle the information securely.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Fitstyx Pty Ltd will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

You can ask us to give you a copy of your personal information, update it, or make a complaint by contacting us.

Personal information can be accessed or changed at any time. If you’re concerned about how we’ve handled your personal information, then please let us know and we’ll respond.

If you’re not satisfied with the way we have handled your personal information, you can make a complaint to the Office of the Australian Information Commissioner (OAIC).